Find quick answers to common questions about ordering, delivery, payment, products, and services.
Browse our products, add items to your cart, fill in your delivery details, and your order will be sent to us via WhatsApp. We confirm and arrange delivery quickly.
No! You can order without creating an account. Just add items to your cart and checkout. However, creating an account lets you track your order history.
Yes! You can message us directly on WhatsApp at +260 970 000 000 with the product name and we will process your order right away.
Yes, contact us on WhatsApp as soon as possible. We can modify or cancel orders that have not been dispatched yet.
Absolutely! Add as many items as you want to your cart and place one order. We will deliver everything together.
We deliver to all areas within Lusaka, Zambia. Delivery fees vary by area and are shown when you select your area at checkout.
Most orders within Lusaka are delivered the same day or next day, depending on when the order is placed and stock availability.
Delivery fees range from K10 to K40 depending on your area in Lusaka. The exact fee is shown when you select your area at checkout.
Currently we only deliver within Lusaka. We are working on expanding to other cities. Contact us on WhatsApp for special arrangements.
We will message you on WhatsApp with updates about your delivery. You can also track your order on our Track Order page.
We accept cash on delivery, Airtel Money, MTN Money, and Zamtel Kwacha. Payment details are confirmed on WhatsApp after placing your order.
You can pay on delivery (cash) or pay in advance via mobile money. We will confirm the payment method on WhatsApp.
Yes! Your personal information is protected. We do not store any payment details. All orders are confirmed personally via WhatsApp.
Yes! We occasionally offer promo codes. Enter your code at checkout in the cart page. Follow us on social media to get the latest deals.
Yes, all our products are carefully selected for quality. We stand behind every item. If you receive a defective product, contact us immediately.
If a product shows Out of Stock, it is temporarily unavailable. Message us on WhatsApp and we can notify you when it is back.
Yes, if the product is defective or not as described, contact us within 24 hours of delivery with photos. We will arrange a replacement or refund.
Yes! We add new products every week. Follow us on social media or check our website regularly to see the latest arrivals.
Yes! If you are looking for something specific that we do not have, message us on WhatsApp and we will try to source it for you.
We connect you with trusted local service providers in Lusaka including electricians, plumbers, car mechanics, painters, cleaners, and many more.
Visit our Services page, tap on the service you need, and it will open WhatsApp with a pre-written message. We will find a trusted provider for you.
We only connect you with vetted and trusted service providers in Lusaka. Your safety and satisfaction is our priority.
Service costs vary depending on the type and scope of work. Contact us on WhatsApp and we will provide a quote from our service providers.
Click Login in the menu, then click Register here. Enter your name, phone number, and create a password. It takes less than a minute.
Contact us on WhatsApp with your registered phone number and we will help you reset your password quickly.
Visit our Track Order page and enter your phone number. You will see all your orders with their current status and delivery information.
Yes, contact us on WhatsApp with your request and we will delete your account and all associated data within 24 hours.
Can not find what you are looking for? Our team is happy to help you on WhatsApp — fast and friendly!